Professional Summary. Good attendance (rarely/ never called in sick, always found a replacement when sick or couldn't come in. Completed data entry, tracked resumes and maintained the applicant tracking system. Manage and organize the package room by accepting packages, notifying the resident, and locating and giving the correct packages to the resident. Managed customer analytics to include staff engagement. Maintained company legal documents including employee and client files. Performed administrative tasks to include minutes, scheduling, reporting and maintaining PAR levels. Monitored the current status of coupon, discount, and other promotional programs. We offer a wide range of premium concierge services, 24 hours a day, 7 days a week, and 365 days a year. Non-profit Management - 4 Month Non-credit Program. Deliver any mail, packages and newspapers to the owners of the building. There is a notable difference between a resume that gives walls of text and one that arranges wording and design in a way that draws readers in. Built and maintained healthy relationships while interfacing confidently with people of diverse levels and backgrounds resulting in increased business. Provide continuous updates, edits, reviews and additions to an electronic database with guest information. Responsible for completing paperwork such as work orders, complaints, incidents reports etc. Prepared memos, reports and work order requests. Answered Spa phone and perform all administrative duties. Proficient in handling and responding to residents needs pertinent to meals, luggage, cleanliness and organization of their space and surroundings. Managed and coordinated all skiing related activities for hundreds of guests at a four-star slope side resort. Analyzed industry trends and compiled market research data to inform planning and strategy. Manage Home Center. This cover letter is an example of one that could pair with a CIO Resume. Provided the highest level of customer service to Clients. Prepared Embarking & Debarking guest reports for customs and clearance officials. Concierge Resume Samples and examples of curated bullet points for your resume to help you get an interview. ... Beautiful Places Luxury Villa Rentals, Francis For... Job Titles Held: Concierge, Outside Sales, Chief Concierge Read More . Apply to Concierge, Doorman, Customer Service Representative and more! Communicated any issues between management and patrons. Provided functional planning and execution of program events, office socials and corporate teambuilding retreats exceeding 200 patrons. Found productive task to complete during down time without waiting for directions from manager. Provided prompt and accurate services to clients. Luxury Concierge jobs in London. Communicated between nurses, pharmacist, lab staff and doctors. Insured that rations for Breakfast was stocked and routinely ordered for the hotel. Provided restaurant recommendations, outlining similarities and differences in menu and ambiance. Answered phones, ordered all supplies and processed mail. © 2020, Bold Limited. Extensively trained new and existing employees. Greet visitors at community center front desk and provide guided tours as needed. Ensured safety at all times in all duties and operations. Provided guidance on preventive services. Summary for Concierge Resume. Worked as the Night Auditor to insure that the accounting for the particular day was in order. Addressed residents satisfaction with services' provided. Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills.Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Worked with travel agents to ensure all guest requests were received and acted upon accordingly. Answered and managed incoming and outgoing calls while recording messages. Coordinated dealer visitations, company special events and other employee morale functions. Work independently in hotel restaurant and bar including opening duties, guest service and closing duties. Input orders into Ramquest for Reliant Title. Developed reputation as an efficient service provider with high levels of accuracy. Looking for cover letter ideas? I have been on multiple accounts with my tenure with [company name]. Hotel Concierge Resume Examples. Gave friendly and accurate customer service with incoming and outgoing calls for members. Focused primarily on improving the level of the guests experience at the hotel that the employees provided. Page 1 of 15 jobs. Manage client's daily wants and needs and execute in a professional and timely manner, Maintain banquet event orders on a daily and weekly basis; refer to client resumes on daily basis, Coordinate room layouts and details of banquet event orders with various departments, Consistently work towards exceeding departmental service standards (LQA, JDP, CES and AAA Five-Diamond), Manage the concierge lounge during breakfast and evening hours, Collaborate with fellow associates to ensure a seamless experience for our guests, Maintain a clean and professional concierge lounge, Provide information about locale to guests; such as dining, nightlife, shopping, and tourist attractions, Cross-trained as a Front Desk/At Your Service Agent; knowledgeable about front desk duties & responsibilities, Aided in making the JW Marriott Grand Rapids #1 out of all other JW Marriott hotels in the US in 2014. Assisted with event planning, including associated travel and logistical arrangements. The Billionaire Concierge is one of the world’s leading and most powerful luxury concierge services in New York City. A concierge’s role in a hotel or apartment building is more defined than that of a concierge for a personal concierge service. Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owners' units, thereby achieving a zero incident record for over three years. Directed, oversaw, and trained department staff. Processed all guests' requests and responded promptly and efficiently to guest inquiries. Performed office duties on a temporary basis when needed. Responsible for guaranteeing customer satisfaction by ensuring top-notch customer services, listening to the voice of the customers, resolving customers complaints and providing advice and recommendation based on customer needs. Provided support to the sales/marketing and business management. Displayed here are Job Ads that match your query. Like this concierge resume sample shows, a good resume in this industry is professional but also lively. Secured access points and communicate with security staffs (night shift). Customer Service for customers dealing with foreclosure, Died in Lieu, Short Sales, etc. Managed office supplies, vendors, organization and upkeep. The Intercontinental New York Times Square pairs modern luxury with the hustle and bustle of New York's most desirable neighborhood. Greeted numerous visitors, including VIPs, vendors and interview candidates. Directed target marketing efforts that introduced new products and promoted product visibility. Day Concierge - Luxury Apartment Block £24,000 per annum London, South East England Receptionist £24,000 - £28,000 per annum London, South East England Day/Night Concierge - Temp to Perm £22,474 per annum London, South East England Concierge £22,000 - £26,000 per annum Southall, Middlesex Luxury Goods Concierge £21,600 - £24,000 per annum London, South East England To ensure the safety and security of all Residents, Employees, and property. Managed business finances, including paying vendors and suppliers for products services rendered. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Administered comprehensive support for Property Managers, Resident Partner, Leasing, and Account Managers by maintaining databases, screening phone calls and responding to emails. Prepared Prep with proper washing, cutting and slicing procedures, Maintain sanitation and cleanliness standards that meet or exceed the state and local Health Board inspection and franchise requirements, Accurately and efficiently completed all sales transactions at POS cash registers using cash, credit, or automatic debit, Provided a friendly environment, which include greeting, acknowledging and engaging with every customer. Our goal is to deliver smooth, stress-free experiences in each area of your life. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. LUXURY RESIDENTIAL CONCIERGE. Founded in 2008 by Steve Edo, Pure Entertainment Group is a luxury lifestyle and concierge company based out of Montreal, Canada, catering to high-net-worth individuals. Booked spa and salon appointments along with up-selling treatments. The concierge usually has a desk in the lobby of a hotel or high-rise apartment building. Greeted incoming and outgoing residents and guests. Concierge Ambassador Job Description We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise… years’ experience in luxury busy retail environment Must have experience delivering exceptional service… They may book services for guests, such as transportation and activities. View details and apply for this day concierge job in South West London (SW1) with Rhodium on Caterer.com. Managed buying and selling of goods online via third-party sales venues such as eBay and Etsy. Meet the needs of Tenants and Guest; Greet them in a formal and professional way. Sort by: relevance - date. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Assisted guests with check in, check out, issuing duplicate room keys, folio review, and folio adjustments prior to check out when approved. Acted as a liaison between the property's management and residents, Responsible for overall management and efficient functioning of the Conciergedepartment. Implemented innovative programs to increase employee loyalty and reduce turnover. Used problem-solving skills to assess and resolve issues. Provided personalized Concierge service prior, during, and after the guests visit. Responsible for screening/ keeping log of visitors who enters and exits the building, and monitoring surveillance cameras. Answered the telephone in a friendly, proficient and professional manner. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Arrange for, suggest recommend, book and confirm services such as purchasing gifts, premium tickets, dry cleaning and other errands. Create your CV and start applying for jobs today! Type 55 wpm, proficient in Microsoft Office, various databases and end-user survey software. I was a Concierge for two years then was promoted to Administrative Assistant in new Surgery Center.
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