Concierge Resume Vocabulary & Writing Tips. Be sure to include job specific skills. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Adept at managing guest experiences, responding quickly to guest needs, and using effective communication between departments. Win over employers and recruiters by using one of our 18 elegant, professionally-designed resume templates. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below. At 29.15%, Hospitality, Answer Phones, Database, and Compliance appear far less frequently, but are still a significant portion of the 10 top Concierge skills and qualifications found on resumes. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. List all degrees and certifications here. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a great fit for the role. Always start with your most recent positions at the top of your resume. Cashier, Outlook, and Data Entry represent a very decent share of skills found on resumes for Concierge with 29.54% of the total. Your job of getting the job starts right here. You can check out the Concierge resume example for more information! Adept at working in coordination with hotel staff and management at all times. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. – Communication skills. actual responsibilities of a concierge will vary depending on where they work Your resume should include all your skills that are relevant to your target job. See example content below. A dynamic, results-oriented Concierge and offering focused leadership to drive sales and profitability in highly competitive markets. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. That’s why like in any other job, a travel concierge has to possess key professional skills needed to deliver high-end services and cater to clients’ needs. Adept at managing interactions with a wide array of personality types with … When it comes to what sections you need to include on your resume, you will know best! Don’t be one of them! An ATS (Applicant Tracking System) is an automated resume scanner used by over 90% of employers which reject over 76% of resumes submitted on average. A Concierge should be adept in working in hospitality environments, such as hotels, resorts, or apartment buildings, so be sure to call to attention to your most relevant work experiences. The truth is that most hiring managers prefer a traditional resume format. Speaking several languages, IT literacy and discretion are also highly valued at this job. See example content below! Other common sections are Work Experience, Education, and either Skills or Core Competencies. include working scheduled shifts each week and dealing directly with guests In the resume writing world, this is called. See example content below. Now that you’ve seen an example of a job winning Concierge resume, here are some tips to help you write your own. If you need more help, you can always refer to the following resume sample for a position. A complete guide with step by step expert tips. If you don’t have the right skills listed, the chance for you to land that job will grow very thin. Some examples include communication, problem solving, and emotional intelligence. A Concierge should have a background in hospitality with excellent communication skills. Skills include both hard skills and soft skills. Your resume should also highlight job necessary skills and attributes such as strong communication skills and an outgoing and friendly personality. Download to word or PDF. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. You should always begin with a summary section. Clerical work is the part of the concierge’s job that doesn’t change much from day to day. Finally, be sure to include top skills throughout your resume. An impressive Concierge Resume should showcase a candidate’s ability to support an establishment with excellent customer service skills. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, selling skills, effective communication, and being able to deal with all kinds of residents. The objective section of a concierge resume is the introductory statement of your resume. Your ability to work to achieve the satisfaction of guests should be highlighted. Make sure you've listed these in your skills for a concierge resume. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm The summary section is important for all applicants, but an entry-level employee must pay special attention to it. This is a myth put out by resume builders that value design over content. Firstly, you can use these skill words in your resume. For example, 12.4% of Concierge resumes contained Communication as a skill. There is no formal education requirement for Concierges, however, a certificate or degree in a hospitality related field is often preferred. Highlight your biggest accomplishments and attributes here. Summary for Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. Your Work Experience section should make up the bulk of your resume. Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Able to function well in high-stress environments with professionalism and courtesy. This website uses cookies to improve user experience and perform analytics and marketing. A Concierge is expected to be knowledgeable about hotel or building amenities, events, offerings, and promotions. – Organizational skills. Grab their attention by app… They need to be able to perform office work from time to time, which will require skills in word processing, managing files and records, transcription, and designing forms. An ideal professional concierge should exhibit the following skills: – Problem-solving skills. Land 2x More Interviews…Guaranteed! Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. - Gathered, summarized, and provided information to guests about surrounding area amenities and activities. The objective section is your first contact with the employer, so make the most of it! Consistently achieve performance goals through enthusiasm, tenacity and initiative. The resume summary replaces the out-of-date resume objective. Here are some guides from our blog to help you write these sections: Some resume will include other sections, such as Volunteer Experience or Technical Skills. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. This will help you include only the most, Make small edits to your resume every time you apply for a job. Writing a great Concierge cover letter is an important step in your job search journey. Remember that summaries are short and consist of pithy sentence fragments! You can edit this Concierge resume example to get a quick start and easily build a perfect resume in just a few minutes. Our experts recommend you start your resume with a resume summary, like the one above. Arranged for transportation to and from airport, train station and events for visitors. You can include hard skills in your core competencies section. Top Concierge Skills Below we've compiled a list of the most important skills for a Concierge. Below we have listed the top skills for a front desk concierge : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes. Team Building. Skills Section Example An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. These could all be relevant sections for your resume. If you want a concierge job, the following skills will highlight your guest service experience. ``` - Advanced Communication Skills - Conflict Resolution Skills - Outstanding Hospitality Skills - Patience - Multitasking Skills - Strong Organizational Skills. Remember to use powerful action verbs and mention job specific accomplishments that prove you are an excellent candidate. Core Competencies. Punctuality. A perfect basic canvas, Job-winning templates to showcase professionalism, dependability and expertise, A current and stylish feel for forward-thinking candidates in innovative fields, A bold, original feel perfect for artistic fields and contemporary companies. Build professional cover letters in a few simple steps by using our free Cover Letter builder. Service-oriented Concierge with five years of hospitality experience and a stellar guest satisfaction record. Writing your job-winning resume has never been this easy! Also, convey the value they would benefit if you are granted the job. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. Top Concierge Skills. Use professional field-tested resume templates that follow the exact ‘resume rules’ employers look for. By using our website, you consent to all cookies in accordance with our, 2004-2006 Queens College, Associate of Marketing Queens, NY, 2000-2004 St. Francis Academy, High School Diploma Queens, NY. A Concierge is a professional who typically works in hotels, resorts, or apartment buildings as a first line of contact administrator. Concierge/Administrative Assistant Resume Headline : Highly experienced and reliable Concierge/Administrative Assistant with an exceptional work ethic and guest satisfaction record. This section should include your relevant job titles, companies that employed you, and the dates you were employed. Complete Degree Name (Candidate) – Major (GPA: List if over 3.3). Copyright © ZipJob.com | All Rights Reserved, How To Write Your Resume’s Work Experience Section, How To Write Your Resume’s Education Section, Tips on how to write the perfect Concierge resume, Relevant Coursework: List coursework taken (even include those you are planning on taking), Clubs/Activities: List clubs and activities in which you participated, Relevant Projects: List 2-3 projects you have worked on, Limit yourself to between four and six bullet points for each position. List all positions relevant to the customer service industry, or positions that have transferable duties and/or required skills necessary for a Concierge position. Telephone Etiquette. Perfect communication, organization and customer service are what a strong candidate should demonstrate. Important Hospitality Skills for Resumes & Cover Letters ... managers, and sometimes porters, event planners, and a concierge, depending on the type of hotel. Build powerful resumes in only 5 minutes with our easy to use Resume Builder and get hired faster. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. LinkedIn URL. Doesn’t matter if you’re … - Issued confirmation calls and reminder phone calls as necessary. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals. - Fostered relationships between all departments throughout hotel. • Polite: You will be interacting with guests on a regular basis, … Clean, timeless templates with a classic balanced structure. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review. Things to put on your resume Specific skills to mention Soft skills are harder to quantify. Didn’t get the specific answers you wanted from this page? A proven job specific resume sample for landing your next job in 2020. Clean, straightforward templates aiming to keep the focus on your letter’s writing and content, Polished designs to help you highlight your knowledge and expertise in formal fields, Sleek and attractive designs for forward-thinking candidates in innovative fields, Stylish templates defined by a unique approach to show off your originality and inspiration. - Contacted appropriate hotel departments to resolve guest issues or concerns. Make sure to only include your hard skills on your resume. – Learning skills. Any honors or distinctions should be noted here as well. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title. An ideal candidate possesses the skills required to be an effective source of support in hotels, resorts, or buildings. Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. Remember to use basic formatting with clear section headings and a traditional layout. Cash Handling. A Concierge may also assist with tasks such as arranging for transportation, accepting packages, and communicating with guests or tenants. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Just fill in your details, download your new resume & start your job application today! They are also expected to be knowledgeable about the area surrounding the establishment, and be ready to provide information to patrons as needed. We ranked the top skills based on the percentage of Concierge resumes they appeared on. Since 2018 Rolf manages Resume.io websites & content together with a dedicated team of Copywriters, Product Specialists, Designers and Developers. We’ve included several examples common for Concierge below. If you hold a degree higher than a Bachelor Degree, you may leave out your High School. How confident are you feeling about your resume? Use this Hotel Concierge Resume as the starting point for your new job. When it comes to working in hospitality, soft skills are more important than practical skills. Hotel Concierge Resume Objective : Seeking a Hotel Concierge, responsible for Working as hotel concierge as scheduled; answer incoming telephone calls (inquiries), email requests, and perform outbound customer service calls for the purpose of providing potential clients to Steamboat with complete vacation planning ideas, etc. However, soft skills require more information to help employers gauge your aptitude. And if you really liked the sample, don’t forget to pin it on Pinterest! Cost Control. These skills can be refined by attending a certification program at a local college, trade school or at an industry-recognized certification organization. Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. You can use these skills lists throughout your job search process. So if you possess any of them, make sure to list them! In addition, include the most in-demand front desk concierge skills. Flexibility. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Most of these positions require excellent customer service skills, attention to detail, teamwork, and good personal grooming. Patience. In addition to having one of our expers write your reume, we scan it with the same ATS technology to ensure your resume gets through. They greet and interact with patrons, and provide assistance with a variety of day-to-day tasks. You should choose a proper format for outlining your experiences and skills. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a … The ideal candidate for a Concierge position is willing to provide patrons with hospitable assistance at all times. Skills For Agent Experience Concierge / Office Manager Resume Ensures smooth, warm and efficient, receiving, assistance and facilitation of transfers of arriving guest Keeps knowledge of all guest requests waiting and resolved by agents and converses and escalate with guest for an exempted waiting time Being a concierge in an exclusive hotel means communicating with the right vocabulary. Make certain to personalize your concierge resume for each job opening and be sure to include your unique skill sets such as reliability, multitasking, organization as well as … ``` - Responded to guest requests for special arrangements or services, such as transportation and reservations. This is something hiring managers will want to see on your document, so it’s essential that you describe your professional experience and skills with the correct keywords. Pricing Login Create Resume. Two Column Resume Product Manager Resume Word Resume Templates Skills on Resume Resume Maker. City, State or Country if international Expert multitasker, handling travel arrangements, reservations, and guest accommodations … Conflict Resolution. Remember to use as many powerful action verbs and job specific information as you can.