If so get a DOCSIS 3.0 modem from them and see it that fixes it. But, Xfinity’s $44.99/month plan gives you 50Mbps (150Mbps) more than Spectrum does for the same price. Seems the network can handle that better. I know the line can do a giga. I ran another speed test which provided me with the results I was looking for (~950 Mb/s). No idea. Get lightning fast internet speeds starting at 100 mbps with Spectrum. This speed test is on the ookla app to an internal server in Spectrums headend in Oxford, MA. Message 1 of 4 (1,104 Views) Had Fios installed today. Next to the router they gave me, I was getting 800+ mbps consistently. The internet is charter spectrum. If you use one, make sure it is gigabit-capable. Then it drops to 500 and 400. from 100meg up to 943. Can someone help me troubleshoot this? Service Issues. Mine had the same model as yours but said Ubee on the label. Thanks, NicholasBrennan. Once rebooted it was back up into the 900's. Some may require an adapter. Something is throttling it. If you are getting anywhere around 80-100 MBps, your network is doing pretty good. Have done everything I can think of but am getting nowhere near speed I should be. Something to consider if you do this is that not all laptops have Ethernet ports. See what he says. Get lightning fast internet speeds starting at 100 mbps with Spectrum. My speeds are ranging from 940 down to 100mebait. Now taking that same ethernet cable and plugging it into my desktop I am only getting internet speeds of 150 Mbps so it is not the cable or the router. I hope ya help me Wired directly to the modem ( Netgear CM1000 ) I'm getting 980 Down, Wired to the router I'm getting … Speeds I am getting bounce from 100meg to 400 to 700. Checking speeds I'm only getting 378 d, 464 up. Before it was solid 40. When a subscriber’s WiFi router is not functioning properly, it can result in very low speed test output — however, this is caused by a faulty WiFi unit, not the actual Internet connection. Make sure that your router is compatible with the speed that your Internet Service Provider (ISP) is providing. and what do you mean netgear device capable? The actual speed of a gigabit network depends on the overhead on a network and the quality of all the components involved in transmitting data. Looks like you're using new Reddit on an old browser. and charter is saying all their products work correctly. But if not, here’s how to check your network speed … I live in Worcester MA. This is something CMTS has struggled with for well over 20 years now... an inherent gotcha with the system itself. My equipment is multiple known brand new good Intel gig cards and different cat6 cabling. Wifi is only getting 11 d, 1 up. It is not my signal levels or my equipment. And again at 11pm I am getting 800 meg and maxing out my upload again. This doesn't make any sense to me, especially because the Cat5e for VoIP is getting Gigabit speeds. Getting 918 down but now upload isn't pegging at 40 like it used to. As I understood it Spectrtum had this modem manufactured by Ubee, Hitron and Technicolor. Incompatible routers will not give straight 1G speed. I have this Nighthawk X6 R8000 . The motherboard is an Asus Strix b450 f gaming and the ethernet is an intel I211-AT, 1 x Gigabit LAN controller so it should support up to a gigabit network connection which is far above what I am getting. I am going to ask him why, like others have reported, are my speeds slow. However, when I do a speed … Hello everyone. The plan is unstable as all heck. as more users are requesting time, the less likely you are to sustain the max level of a given tier... and when you are at the top tier, the more likely you are to run into clamping. What would cause this? Congestion is one of the more common culprits. Not getting my gigabit speeds? Thankfully I am not alone with gigabit being slow and sporadic. I used to get 40 up now it's at 35 up. The modem requests time slices for data transfers and schedules each user in turn... it is not a dedicated pipe just for your use. Spectrum said it wasn’t them, it was the Internet … Had blast before. I suspected that it was an error recovery problem. I really thank you for trying to help. Cookies help us deliver our Services. Summary of Download Test Results for Spectrum 400Mb vs 1Gb Service Levels. Now I'm using the modem that's Spectrums and I'm getting the same speeds and now my internet drops once a day. Same one. Sorry. In order to get gigabit speeds on a network, every component must be capable of gigabit speeds. So after the regular tech came and did all he could, replaced splitter and wiring, now I am getting 200 to 300 mbps. I work in network operations and have had a career in systems engineering for 20+ years. Need some help. Test showing around 70 … First open Device Manager and go to the Properties of your Ethernet adapter, then select the Advanced tab. It looks like you're new here. Now I'm using the modem that's Spectrums and I'm getting the same speeds and now my internet drops once a day. Not getting gigabit speed with Deco M5. I would non stop max out at 460/20. Rarely it will max out at 940. Now upload is 30 to 35. So many questions. For whatever reason, the line speed for me are all over the place. At first I was getting speeds of 900+Mbps, but about every couple weeks it would drop into the 200's so I would have to reboot my fiber modem. Line outside itself is bad? I recently moved to a new home and got setup with charter spectrum 1 gigabit internet. I just moved for a new job, and I was able to get gigabit service to my apartment from Spectrum (cable, not fiber). Please ask the technician to look at your statistics and take a screenshot and post it here so we can make an informed comment. Reply 1 2 genengjy. This morning I did a speedtest and got 943 down. One detail people seem to miss is the speed of the HDD on their machine. The installer used an extender, wcb6200q, for the LAN connections. I know during the night the speeds are going to tank again to the low 100s. You can post for technical support, advice, or just to vent. I have had Gigablast for at least a year now. Amplifier on the line? If you are testing a Spectrum connection and getting results below 10 … Not Getting Gigabit Speed ‎05-06-2019 03:42 PM. This morning I hit 943 down. But if there are not many heavy Internet users in your house and you only have a few devices to connect, you can see faster speeds on them by connecting them with Ethernet cables. Or a supervisor that can check my path to the headend? However the past couple months the reboot has not worked and I am getting … Filed a complaint to the FCC. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Now I am getting 800down. Enjoy, John. Take care! How fast is a gigabit network in reality? Overall, the report showed that cable and fiber internet connections tend to be more reliable when it comes to getting the speeds … I can't justify paying Spectrum the price I am for the performance they are delivering. But after I replaced my last 100-megabit switch, I found we had two Windows desktops refusing to speed up. What modem did your previous 400 Mbps use? speeds are hardwired directly into my desktop. The speeds just can't be sustained at a gigabit. Not all routers are created equal. Posts: 1. How fast is a gigabit network in reality? This is already amazing - I used to have Frontier DSL and got ~1 Mbps on a good day. When I was on the ultra tier...like 5 days ago. Help: Picture is fuzzy in wide shots, fine on closeups, California Consumer Do Not Sell My Personal Information. The speed test I am doing this to is a Charter server within the Oxford headend. It is not my signal levels or my equipment. Re:Not getting gigabit speed with Deco M5. I occasionally hit 940 but very late at night. Not getting full AT&T fiber speed I installed the ATT fiber internet today in my apartment. Enjoy, John. Others will be more than happy with the 300, 400 or 500 Mbps that they see on their gigabit plan with minimal tinkering. I bought a NETGEAR Nighthawk CM1200 and paired it with a NETGEAR Nighthawk Pro gaming XR300 and I wasn't getting my gigabit speeds. Here’s how to fix a gigabit card only connecting at 100mbps. I just had the filed operations supervisor out here and he was getting 970+ on my line. PC: HP 6300 OS: Win7 64-bit NIC: Intel 82579LM DRIVER: v12.15.31.4 SPEED: 844 down 964 up PC: HP 8200 OS: Win10 64-bit NIC: Intel 82579LM DRIVER: v12.15.31.4 SPEED… And the techs Checking my signal levels. I just did one tonight and am getting 137 down. First, if you know you’re not connecting at gigabit, you probably already know how to do this. If you contracted for 400 Mbps service, you should be able to come fairly close to that number, probably somewhere between 325 Mbps to 375 Mbps, provided you are hardwired between router and PC. 940 Mbps is about 117 MBps and many HDDs cannot handle it. Find out your internet download and upload speed in mbps per second with our internet speed test! I am just going to go back to 400meg. Press question mark to learn the rest of the keyboard shortcuts. Like the techs that came before, I just think sales is cutting gigabit checks that support can't cash. Troubleshooting: Not Getting Gigabit Speeds Updated December 12, 2020 22:53 Gigabit speeds are supported by the AmpliFi router, however, there is an option called Hardware NAT that needs to be enabled in order to achieve those speeds. Whether you’re gigabit ready or not, these tips will help you get the best speeds out of your internet connection now and in the future. A gigabit network can potentially transfer data at speeds up to 100 Gbps, but most network providers offer connection speeds up to 10 Gbps. Again... this is a shared bandwidth design. Fios to the router is 940 d, 889 up. However, for some reason no matter what I do, the download speed won't go over 100. However the past couple months the reboot has not worked and I am getting … I decided to swap the position of the ethernet plugs in the back of the Gateway to see if location was an issue, it was not. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. However, when I do a speed test, either wired or … Is this a limitation of the network? 2020-06-23 19:24:09. Have you tried the speed test I recommended - www.nperf.com? Yes I tried nperf. Are your Netgear device capable? 24/7. and they're saying all their products work correctly. It always comes down. I have verifid link speed wireless and the speed tests over wifi arent even 1/3 that number. I bought a NETGEAR Nighthawk CM1200 and paired it with a NETGEAR Nighthawk Pro gaming XR300 and I wasn't getting my gigabit speeds. Thanks and enjoy, John. Find out your internet download and upload speed in mbps per second with our internet speed test! Getting speed also depends on a number of factors including the router, the cabling and equipment and devices that you’re connecting. That’s not too bad: Cox’s most similar plan is 150Mbps for $15 bucks more per month, which comes out to about the same cost for each megabyte. Same results. Enjoy, John. LV1. Once rebooted it was back up into the 900's. You are a good person. Congestion can trip up the process at various points... Windoze own TCP window scaling may even get thrown off periodically from it. Let’s take a look at what goes into a network so we can see where any potential bottlenecks might be. My wireless speeds … I can see the speed go up to 940 but it never stays there. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. When DOCSIS 3.1 first came out it was very clear that some ISPs had real problems with it. Thanks for rec that site. A gigabit network can potentially transfer data at speeds up to 100 Gbps, but most network providers offer connection speeds up to 10 Gbps. If you downgrade to 400 Mbps but keep the same modem you may have the same problem. I can get 900 at times. Not getting consistent gigabit speeds I recently had gigabit internet installed about a month ago and I have had technicians out here two times already because when I run speed tests I only achieve half of the speed I'm paying for most of the time. So about 45 minutes ago I was getting 130s 140s down. Spectrum Wi-Fi speeds will be slower than your plan’s advertised speeds, but this isn’t a Spectrum thing, it’s just the nature of using a Wi-Fi connection. This is already amazing - I used to have Frontier DSL and got ~1 Mbps on a good day. I just moved for a new job, and I was able to get gigabit service to my apartment from Spectrum (cable, not fiber). Just updated service with Spectrum 200 Mbps. Hello everyone. I hope ya help me Wired directly to the modem ( Netgear CM1000 ) I'm getting 980 Down, Wired to the router I'm getting 520. If it was provided by Spectrum it definitely should if they're providing you with 400 Mbps service, but if you simply upgraded to that speed by calling them and still have an older modem, then the modem itself might not support Gigabit, in which case you should ask Spectrum to upgrade it. I bought a NETGEAR Nighthawk CM1200 and paired it with a NETGEAR Nighthawk Pro gaming XR300 and I wasn't getting my gigabit speeds. As soon as I hook up my pc, I get … I would recommend using www.nperf.com and select a 10 Gbps server close by. Gigabit Wi-Fi, 802.11ac is not really going to give you gigabit speeds - and there are other factors you need to consider before adding it to your wireless network. First time posting here , I'm not a techie , I know Enough to get by. Forum discussion: Is windows 10 not tuned for gigabit networks? Now that is varies. The fact that your system is negotiating a 100 Mbps link with the modem rather than a Gigabit link is your issue. First time posting here , I'm not a techie , I know Enough to get by. Still have WNDR 3400 v1, wondering why not getting speed. The server is stable for the speed test. I was downloading files last night at 111MB/s. Line tech is coming Thursday. I would not recommend using the speed test found in the Internet section of the Spectrum website, mostly because I don't trust Spectrum. I used the Motorolla E31U2V1 modem. Forum discussion: Tech came today to upgrade me to gigabit. Registered: 2020-06-23. Just did another test and got 802 down and 32 up. Everything has gone pretty great with it until Spectrum upgraded our area for 200mgb download speed. Ran another test and it was at 900 down. Make sure the negotiation setting (or speed and duplex setting) is set to Auto rather than forcing any particular speed … It used to peg solid at 40. Any of the techs on here know why my speeds are bouncing like this? DOCSIS 3.1 allows OFDM (Orthogonal Frequency Domain Modulation, new modulation) to downgrade to Quadrature Amplitude Modulation (QAM, older) when a lot of errors occur. But most of the time its 200 400 500 and 600. The closer the consumption gets to the theoretical caps (after headroom, error rates, etc.) If you move to New York you can get 1 Gigabit Internet to your apartment for less than $100/month. Your account at your fingertips. A forum for the discussion of Charter's Spectrum service. If you want to get involved, click one of these buttons! I have a pcie nvme ssd benchmarked at speeds of over 3000mb/s reads 2800mb/s writes. The actual speed of a gigabit … But Sometimes I will get good speeds 900Mbps+ most of the day and sometimes its really bad (hard time to even get 400Mb). The speed test I am doing this to is a Charter server within the Oxford headend. Re: Upgraded to Gigabit Internet - Not getting package speeds I don't know if its our area or not or maybe it's normal. By using our Services or clicking I agree, you agree to our use of cookies. 2020-06-23 19:24:09 @Carl I have the same issue as above. I have 3 pc's in the house all with gigabit nic adapters. I bought an Arris 8200 last night. I'm paying for Gigabit and using a Cat8 cable! (Average broadband Internet speeds in the U.S. were much lower in 2017—just 18.7 Mbps according to Akamai data. I recently got Verizon FIOS Gigabit Internet service. If the tech can't do anything. NicholasBrennan, I used to have the same modem model but it was made by Ubee. Their new, single plan as Spectrum is advertised as 100Mbps starting speeds for just $44.99 a month. I am on the gigabit plan. Stories: 0. Remember, you are sharing bandwidth from a finite pool. How is this possible? For some people hitting the maximum speed is worth any amount of work to get there. This is nutso. I just did one tonight and am getting 137 down. Controllers, Cables, and Routers. Pretty cool. Spoke with a supervisor in operations and the field operations manager called me. It's 100% Charters network. My speeds are ranging from 940 down to 100mebait. For this reason, I've concluded that the router is either not sufficient to support 1GB/s (wired) speeds or that there is some setting in the router's configuration that is causing it to not be able to reach the 1GB/s speeds. NicholasBrennan, it is really hard to comment with no data (signal levels and SNRs) from within your modem. I am on the gigabit plan. Kudos: 0. It works but it just seems like the line cannot sustain the speeds. The speeds of both broadband services and gigabit fiber Internet services vary widely, but a 1 gigabit fiber Internet connection would be 20 times faster than a 50 Mbps broadband connection. NicholasBrennan, I do not know why Spectrum says 940 Mbps, but expect to never exceed that. Now I'm using the modem that's Spectrums and I'm getting the same speeds … In a speed test, more than 80% of these providers’ consumers got download speeds greater than 90% of the advertised speed for at least 80% of the peak usage period. Posted this on the other forum you commented in. I am not paying Spectrum 120$ + for gigabit and them delivering 200meg. Network not being upgraded to handle a gig? Users would run great for a while (few days) then get into a continuous set of these kinds of problems. This could explain the slowing speed but most likely it is the server. At first I was getting speeds of 900+Mbps, but about every couple weeks it would drop into the 200's so I would have to reboot my fiber modem. This morning I did a speedtest and got 943 down. Gigabit just can't do that. Yours must say Motorola. I upgraded from 400Mbps service to 1Gbps service and my Internet download speed dropped 13x. 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